Operations & Resilience

Incident Response & Security Operations Support

  • Reduce disruption and risk with prepared, tested incident response and stronger security operations.
  • Organisations improving readiness, optimising security operations, or strengthening response governance.
  • Speak to a security specialist
  • Arrange an initial consultation

Incidents are inevitable; chaos is optional. The organisations that recover fastest have clear roles, tested playbooks, and security operations that are built to support decision-making under pressure.

InfoSecAI helps you prepare for, respond to and learn from incidents—while strengthening the effectiveness of security operations. We develop incident response plans, run exercises, and help optimise operations models including the use of SIEM, SOAR and threat intelligence where appropriate.

We also ensure incident response integrates with wider business continuity and disaster recovery arrangements—critical in regulated and high-impact environments. Whether you’re building readiness from scratch or modernising an existing approach, we focus on practical steps that reduce confusion, improve coordination, and strengthen evidence for stakeholders.

The Problem We Solve
  • “Our incident plan exists, but we’ve never tested it properly.”
  • “Roles and escalation routes are unclear during pressure.”
  • “We need better playbooks and operational consistency.”
  • “Security operations generate noise, not clarity.”
  • “We need lessons learned to translate into real change.”
  • Develop and test incident response plans, roles and escalation routes
  • Create incident playbooks and runbooks tailored to your systems
  • Design or optimise SOC operating models and workflows
  • Improve use of SIEM, SOAR and threat intelligence (advisory and design support)
  • Support advisory during major incidents and post-incident reviews
  • Integrate IR with business continuity and disaster recovery arrangements
  • Define reporting and evidence expectations for leadership and regulators
  • Build continuous improvement loops from incidents and exercises
  • Faster, more coordinated response under pressure
  • Reduced operational confusion and clearer decision-making
  • Better preparedness through tested plans and playbooks
  • Improved evidence and reporting for stakeholders
  • Stronger security operations effectiveness and resilience
  • Incident response plan and escalation model
  • Playbooks/runbooks (priority scenarios)
  • Exercise design and after-action report
  • SOC / security operations improvement plan
  • Lessons learned and remediation roadmap

How It Works

Discover

Understand current IR posture, stakeholders, systems and obligations

Design

Build plans, playbooks and operational improvements

Deliver / Improve

Run exercises, embed improvements, iterate based on learning

What Makes InfoSecAI Different

  • Practical, tested readiness—not just documentation
  • Integration of IR with governance, resilience and operations
  • Board-ready reporting for incident readiness and outcomes
  • End-to-end view: controls, evidence, and operating model

FAQs

Do you provide 24/7 incident response?

We provide preparation, advisory support, and operational improvement. For 24/7 response coverage, we can help you design the right model and partner approach.

Yes—executive-focused simulations are often a high-impact way to improve readiness and decision-making.

Yes—incident response can be aligned to resilience expectations and integrated with BCP/DR.

Yes. We can review operating models, SLAs, reporting and escalation pathways.

Roles, escalation routes, playbook quality, and whether the plan is actually usable under pressure.

Be ready for incidents—before you’re tested

Let’s strengthen response plans, playbooks and operations so you can act decisively under pressure.

Cross-links

  • Need broader resilience? Operational & Regulatory Cyber Resilience (Proposed)
  • Need governance uplift? GRC Frameworks & Compliance
  • Want operational AI uplift? AI-Driven Security Optimisation
  • Need assurance view? Security Assurance & Readiness Reviews

Incident response and security operations support to reduce disruption and improve control under pressure. We develop and test response plans, create playbooks, run exercises, and optimise security operations models (including SIEM/SOAR advisory) so readiness is practical and evidence-led.

Tested incident readiness and stronger security operations that improve response and reduce disruption.

Operational & Regulatory Cyber Resilience

  • Embed cyber security into operational resilience—so critical services can withstand disruption.
  • Regulated organisations building resilience programmes and needing cyber-aligned testing and governance.
  • Discuss your resilience priorities
  • Speak to a security specialist

Proposed / emerging capability (available on request). Operational resilience is now a board-level expectation in many sectors, with increasing focus on the cyber dimension: realistic scenarios, tested response, and evidence of oversight.

InfoSecAI is developing services to help organisations design and test the cyber aspects of operational resilience programmes—aligned to relevant regulatory regimes such as DORA and UK supervisory expectations where applicable. We support service mapping, scenario development, governance and reporting, and integration with incident response and security improvement roadmaps.

The goal is practical assurance: knowing which business services matter most, how cyber disruption would play out, and what improvements will reduce impact. We can discuss requirements and confirm availability based on scope and resourcing.

The Problem We Solve
  • “We’re running an operational resilience programme, but cyber isn’t integrated.”
  • “Scenario testing isn’t realistic or doesn’t drive improvement.”
  • “Governance and reporting aren’t clear for senior stakeholders.”
  • “We need evidence that resilience controls and testing are effective.”
  • Map important business services and key supporting assets (cyber lens)
  • Design and test cyber-related disruption scenarios and response plans
  • Align cyber resilience controls and testing to regimes such as DORA (where applicable)
  • Enhance governance and reporting for resilience and security oversight
  • Integrate lessons learned into security and resilience roadmaps
  • Align incident response, BCP/DR and security operations into one coherent model
  • Clearer understanding of cyber impact on critical services
  • More realistic testing that improves decision-making and response
  • Stronger governance and evidence for regulators and stakeholders
  • Better integration across IR, BCP/DR and security programmes
  • A resilience roadmap that focuses investment where it matters most
  • Cyber-resilience service mapping outputs
  • Scenario exercise pack and after-action report
  • Governance and reporting templates for resilience oversight
  • Integrated resilience improvement roadmap and actions tracker

How It Works

Discover

Understand critical services, obligations, current testing and gaps

Design

Create cyber scenarios, governance and evidence approach

Deliver / Improve

Run tests, capture learning, embed improvements

What Makes InfoSecAI Different

  • Pragmatic integration of cyber security into resilience programmes
  • Board-ready reporting and evidence orientation
  • Alignment to recognised frameworks and regulated expectations

FAQs

Is this service live today?

This is currently a proposed / emerging offering; availability is confirmed based on scope.

No—it strengthens the cyber element and integrates response and governance.

Yes—executive-focused scenario exercises are often the most valuable.

Where relevant, yes—testing and evidence can be aligned to expectations.

Identify your most important services and validate whether cyber scenarios and escalation routes are genuinely workable.

Strengthen cyber resilience for the services that matter most

Discuss your resilience programme and we’ll advise on scope, approach and availability.

Cross-links

  • For incident readiness: Incident Response & Security Operations Support
  • For governance: GRC Frameworks & Compliance
  • For assurance: Security Assurance & Readiness Reviews
  • For leadership: Virtual & Fractional CISO Leadership

(Proposed / emerging) Operational and regulatory cyber resilience support to embed security into operational resilience programmes. We help map critical services, design and test realistic cyber scenarios, strengthen governance and reporting, and integrate lessons learned into practical improvement roadmaps.

(Proposed) Cyber resilience testing and governance aligned to operational resilience expectations.

Third-Party & Supply Chain Cyber Risk Management

  • Bring structure and visibility to supplier cyber risk—governance, due diligence and continuous oversight.
  • Organisations with critical suppliers, outsourced services or regulatory pressure on third-party risk.
  • Discuss your supplier risk priorities
  • Speak to a security specialist

Proposed / emerging capability (available on request). Your suppliers can introduce risk that is harder to see—and harder to manage—than your internal environment. Regulators and customers increasingly expect clear third-party oversight, evidence of due diligence, and ongoing monitoring for critical suppliers.

InfoSecAI is developing a third-party and supply chain cyber risk management offering to help you design frameworks, processes and tooling approaches for assessing, onboarding and monitoring suppliers. We help you define requirements, tier suppliers, integrate risk into procurement and governance, and build a defensible approach to evidence.

This service is designed to integrate with your wider GRC and incident management processes—so supplier risk is not a separate spreadsheet, but a managed part of your security programme.

The Problem We Solve
  • “We don’t have consistent supplier security requirements or due diligence.”
  • “Critical suppliers aren’t tiered or monitored properly.”
  • “Procurement and security aren’t aligned on expectations.”
  • “We can’t evidence oversight for regulators or customers.”
  • “Supplier incidents would be hard to manage operationally.”
  • Design third-party risk management frameworks and governance
  • Define security requirements and due diligence processes for suppliers
  • Create standardised security clauses and SLA expectations for contracts
  • Implement risk assessment and tiering models
  • Integrate supplier risk into broader risk and incident management
  • Define ongoing monitoring and reporting approach for key third parties
  • Support evidence readiness and stakeholder reporting
  • Clear, defensible third-party risk oversight
  • Reduced exposure from supplier failures and hidden dependencies
  • Better procurement alignment and faster supplier onboarding
  • Improved regulator and customer confidence through evidence
  • Stronger integration between supplier risk and incident readiness
  • Third-party risk framework and governance pack
  • Supplier tiering and due diligence templates
  • Contract clause / SLA security requirements starter set
  • Reporting and monitoring model
  • Integration guidance for procurement and risk processes

How It Works

Discover

Identify supplier landscape, critical services and current gaps

Design

Build framework, templates, tiering and governance

Deliver / Improve

Embed into procurement processes and reporting cadence

What Makes InfoSecAI Different

  • Integrated approach across GRC, governance and operational readiness
  • Practical templates designed for adoption, not bureaucracy
  • Regulator-aware evidence orientation

FAQs

Is this service live today?

It is currently a proposed / emerging offering; availability depends on scope.

We advise on process and tooling approaches; specific tooling depends on your environment and vendors.

Where applicable, we can align oversight and evidence to relevant regulatory regimes and assurance expectations.

The goal is to speed it up through clear tiering, repeatable due diligence and standard requirements.

We can integrate supplier risk into incident response and escalation planning where needed.

Make supplier cyber risk visible and manageable

Discuss your supplier landscape and we’ll advise on a pragmatic framework and availability.

Cross-links

  • For core governance: GRC Frameworks & Compliance
  • For operational readiness: Incident Response & Security Operations Support
  • For resilience: Operational & Regulatory Cyber Resilience (Proposed)
  • For assurance: Security Assurance & Readiness Reviews

(Proposed / emerging) Third-party and supply chain cyber risk management to bring structure to supplier oversight. We design governance, tiering, due diligence and monitoring approaches that integrate with GRC and incident management—improving evidence readiness and reducing hidden supplier risk.

(Proposed) Defensible supplier cyber risk oversight with governance, due diligence and ongoing monitoring.